Texas Tech University Health Sciences CenterMidland, TX
Texas Tech University Health Sciences Center Midland, TX
1 month ago
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Position DescriptionThis position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities.
Org Level 7545202 - Psychiatry Ode General
Org Level 1Texas Tech Univ Health Sciences Ctr
CampusHSC - Permian Basin
DepartmentPsychiatry Ode General
Major/Essential Functions
Establish good rapport with patients and interact in an empathetic manner
Commitment to improving the delivery of care for all patients
Strong communication skills with excellent interpersonal skills
Ability to listen to others and respond professionally
Strong critical thinking, problem-solving, and attention to detail
Possess a growth mindset
Answer patient calls and insurance verifications
Required QualificationsA High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Preferred QualificationsClinic experience scheduling appointments, receiving patients, verifying insurance, and processing charges. Bilingual is a plus.
Pay StatementCompensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
EEO StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery ActThe Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
Pay BasisHourly
Pay Grade Minimum15.00
Pay Grade Maximum27.84
Grant Funded?No
Job TypeFull Time
Job GroupInformation and Records Clerks
ShiftDay
Schedule DetailsMonday - Thursday, 7:45 AM - 7:00 PM
Travel RequiredUp to 25%
Does this position work in a research laboratory?No
Air Force Specialty Code3A1X1, 4A0X1
Marine Military Occupational Specialty Code0111
Navy Enlisted Classification CodeYN, HM
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Higher Education
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